How do I enrol and pay?

Enrolments and payments are made via our website. When selecting a course, please follow the prompts on the website to add to basket and complete the registration to join.

Payment can be made by debit/credit card. If you are unable to enrol online, please call our admission team on 01424 214545 Extension 1166.

No enrolment will be processed without the appropriate fee and/or College deposit

Please DO NOT send cash through the post.

Paying your fees

Recreational courses

Course fees must be paid in full at least two weeks prior to the start of the course. Please note we are unable to offer concessions for recreational courses.

You may incur additional costs for materials or ingredients which need to be used as part of the course e.g. cookery courses and oil painting.

Recreational courses are not subject to the £40 College facilities fee.

Part-time and full-time qualification courses

The fee you pay covers all teaching, any registration or exam fees charged by the awarding bodies and the cost of any certificate postage.

The fees quoted apply to ‘home’ and ‘EU’ students and may be subject to change. If your employer is paying, please make this clear on the Learner’s Agreement showing contact name and address.

Fees must be paid in full before the start of the course. If the cost is over £300 this can be paid in three equal instalments as follows: a third on enrolment followed by two payments at the end of the following two months e.g. payment 1 in August (at enrolment); payment 2 by 30^th September; payment 3 by October 31^st.

Am I entitled to help with fees?

Fee Remission: If you’re aged between 19 and 23 and in receipt of Job Seekers Allowance (JSA) or Employment Support Allowance (ESA) in the Work-Related Activity Group, you may be eligible for help with the tuition fees on some qualification courses. Please note, students claiming fee remission must enrol in person with proof of their eligibility. This should be the latest letter detailing your eligibility to JSA or the appropriate ESA. If you are aged between 19 and 23 and have not previously achieved a full Level 2 or 3 qualification, you may be entitled to free tuition.

Anyone entitled to fee remission will still be liable to pay the £40 College facilities.

For more information on these entitlements, please contact the College.

Refunds and Support

What if your chosen course does not run?

If your chosen course does not run, we will refund your payment in full.

Can I get a refund on my course?

Refunds are only provided in certain circumstances.

If a student is unable to attend a course they have enrolled for due to unseen circumstances and the College is informed at least 10 calendar days before the start of a course, the student will be offered the opportunity to transfer to another course on another day. Any fee differences will apply.

If a student is unable to attend at all and withdraws at least 10 calendar days before the first session, full refund will be offered minus an admin fee of £25.

Withdrawal within 10 calendar days before the course starts and up to 4 calendar days of the course starting, refund is at 50% plus an admin fee of £25.

No refunds are offered from 5 calendar days after a course has started.

If the College has to close due to adverse weather conditions, power failure or fire, alternative arrangements will be offered where possible.

Course Viability: If the number of students on your course falls below a certain level (usually 6 students) the College reserves the right to make changes to the offer to enable the course to run where possible. These changes may include:

• reducing the total hours of the course
• reducing the number of weeks
• amalgamating with another group.

In these circumstances, we cannot refund the fee, as a last resort we reserve the right to close the course, in which case a full refund will be given.

What facilities and support are available to me?

The fee you have paid on recreational courses includes access to a suitable classroom and equipment; your course information will outline any materials you need to bring with you. If you have paid for a qualification course, this also includes access to the College's Learning Resources Centre during normal College hours and until 7.00pm on Mondays. You must have your Student ID card to access this facility. Extra study support is also available for students on qualification courses who have difficulties coping with the demands of their course. Details can be obtained from Student Services.

What other important information should I know about?

Changes to Details: Although we have made every effort to ensure that the information provided is accurate, details are subject to change and the College reserves the right to make such changes as are deemed necessary.

Problems: We hope that everything goes well with your course, but sometimes problems arise. Therefore, if you are unhappy with our service, please let us know so that we can learn for the future. If you have a complaint, please raise it in the first instance with your tutor. If you are still unhappy with the situation, you can follow the Colleges Complaints Procedure and write to the Principal. The Complaints Procedure is on our website.

Payment Advice

All fees are paid online via our website. If you need advice or support with this process the Finance Department is situated at the main Bexhill College site in Penland Road. Open from 9.00am - 3.00pm.

Telephone: 01424 214545