Digital Support Services

Why Should You Take This Course?

The new T Level qualification in Digital Support Services is an exciting alternative to existing A Level or vocational course in the IT/Computing field. It combines theoretical study with the development of practical skills. The course will involve practical work using up-to-date and industry-standard hardware and software to prepare you for employment within the IT industry or further study. You will also complete a significant industry placement with a relevant company or organisation.

Course content
During the courses you will study a range of theory and practical skills, including:
• Configuring and maintaining computers and other digital devices
• Common security risks and how we can minimise them
• How networks and servers enable large organisations to work effectively
• Troubleshooting issues with a digital device
• Setting up a network including network operating systems
• Common data types and algorithms
• Job roles and careers within digital support
How will I be assessed?
In the first year you will be assessed by two written exams and a large project assessed in controlled conditions over several days.
In the second year you will complete three assignments in controlled conditions. During these assignments you may need to complete tasks such as setting up a network, updating and configuring software, or implementing security measures.
What could I do next?
The course will prepare you to work in the industry in a relevant role, such as an IT support technician. If you wish to continue your studies, the course also carries equivalent UCAS points to completing 3 A Levels and would be particularly suitable for progression onto an IT-related degree. You would also be able to progress onto a relevant high-level apprenticeship.

Additional Information

Equivalent to 3 A Levels

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How to apply for this course

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